RJ Soft Solution

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Cancellation/Refund

Cancellation and Refund Policy

This Cancellation and Refund Policy applies to all software development services provided by RJ Soft Solution

1. Cancellation

Clients may request to cancel a project by providing written notice to RJ Soft Solution. The cancellation request must include the reasons for cancellation and any relevant details regarding the project.

  • Cancellation Fees: Depending on the stage of the project and the amount of work completed, cancellation fees may apply. These fees will be determined on a case-by-case basis and outlined in the project agreement between [Your Company Name] and the client.
  • Refunds: Refunds for cancelled projects will be processed in accordance with the refund policy outlined below.

2. Refund Policy

Refunds may be provided under the following circumstances:

  • Non-Delivery: If [Your Company Name] fails to deliver the agreed-upon services within the specified timeframe and is unable to resolve the issue, the client may request a full refund of any payments made.
  • Quality Concerns: If the delivered software does not meet the specifications outlined in the project agreement or fails to perform as intended due to errors or defects attributable to [Your Company Name]’s work, the client may request a refund.
  • Mutual Agreement: In certain cases where both parties agree that a refund is appropriate, refunds may be issued.

3. Refund Process

To request a refund, clients must submit a written refund request to RJ Soft Solution, specifying the reasons for the request and providing any supporting documentation.

Upon receiving a refund request, RJ Soft Solutionwill review the request and determine whether it meets the criteria for a refund. If a refund is approved, RJ Soft Solution will process the refund within a reasonable timeframe.

4. Dispute Resolution

In the event of a dispute regarding a cancellation or refund request, both parties agree to engage in good faith negotiations to resolve the issue amicably. If a resolution cannot be reached, either party may pursue legal remedies as outlined in the project agreement.

5. Changes to Policy

RJ Soft Solution reserves the right to revise this Cancellation and Refund Policy at any time without prior notice. Clients are encouraged to review this policy periodically for any changes.

Contact Information

If you have any questions or concerns regarding this Cancellation and Refund Policy, please contact us at Email: rjsoftsolution64@gmail.com